| A |
Effective communication with patients, the dental team and others across dentistry, including when obtaining consent, dealing with complaints, and raising concerns when patients are at risk; |
- Communication skills
- Consent
- Complaints handling
- Raising concerns
- Safeguarding
|
| B |
Effective management of self and effective management of others or effective work with others in the dental team, in the interests of patients at all times; providing constructive leadership where appropriate; |
- Effective practice management
- Business management
- Team working
|
| C |
Maintenance and development of knowledge and skill within your field of practice; |
- Clinical and technical areas of study
- Radiography
- Cross infection control
- Medical emergencies and CPR
- CPD on quality assurance for MHRA
- CPD specific for your daily role(s)
- Upskilling opportunities
|
| D |
Maintenance of skills, behaviours and attitudes which maintain patient confidence in you and the dental profession and put patients’ interests first. |
- Ethical and legal issues and developments
- Professional behaviours
- Equality and diversity training
|